Privacy Policy

WE AT ANTIDOTE VALUE YOUR PRIVACY AND ARE COMMITTED TO KEEPING YOUR PERSONAL DATA CONFIDENTIAL. WE USE YOUR DATA SOLELY IN THE CONTEXT OF PROVIDING MEMBERSHIP-BASED ACCESS TO OUR MOBILE APPLICATION (THE “APP”) THAT PROVIDES ACCESSIBLE AND AFFORDABLE PRIMARY CARE HEALTH SERVICES VIA TELEMEDICINE. THE SERVICES AVAILABLE ARE OFFERED BY ANTIDOTE AFFILIATED HEALTHCARE PROVIDERS (“PROVIDERS”).

THIS PRIVACY POLICY APPLIES TO PERSONAL DATA ANTIDOTE COLLECTS FROM USERS OF THE APP AND ANY RELATED SERVICES (THE “SERVICES”). “PERSONAL DATA” INCLUDES ANY INFORMATION THAT CAN BE USED ON ITS OWN OR WITH OTHER INFORMATION IN COMBINATION TO IDENTIFY OR CONTACT ONE OF OUR USERS. WE BELIEVE THAT TRANSPARENCY ABOUT THE USE OF YOUR PERSONAL DATA IS OF UTMOST IMPORTANCE. IN THIS PRIVACY POLICY, WE PROVIDE YOU DETAILED INFORMATION ABOUT OUR COLLECTION, USE, MAINTENANCE, AND DISCLOSURE OF YOUR PERSONAL DATA. THE POLICY EXPLAINS WHAT KIND OF INFORMATION WE COLLECT, WHEN AND HOW WE MIGHT USE YOUR PERSONAL DATA, HOW WE PROTECT PERSONAL DATA, AND YOUR RIGHTS REGARDING YOUR PERSONAL DATA.

Please read the following carefully to understand our views and practices regarding your Personal Data.

BY SUBMITTING YOUR PERSONAL DATA THROUGH THE APP, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT SUBMIT ANY PERSONAL DATA TO US AND IMMEDIATELY CEASE USE OF THE SERVICES.

PLEASE NOTE THAT WE OCCASIONALLY UPDATE THIS PRIVACY POLICY AND THAT IT IS YOUR RESPONSIBILITY TO STAY UP TO DATE WITH ANY AMENDED VERSIONS. IF WE MODIFY THIS PRIVACY POLICY, WE WILL POST A LINK TO THE MODIFIED TERMS ON THE APP AND NOTIFY YOU VIA EMAIL. YOU CAN STORE THIS POLICY AND/OR ANY AMENDED VERSION(S) DIGITALLY, PRINT IT, OR SAVE IT IN ANY OTHER WAY. ANY CHANGES TO THIS PRIVACY POLICY WILL BE EFFECTIVE IMMEDIATELY UPON PROVIDING NOTICE, AND SHALL APPLY TO ALL PERSONAL DATA WE MAINTAIN, USE, AND DISCLOSE. IF YOU CONTINUE TO USE THE SERVICES FOLLOWING SUCH NOTICE, YOU ARE AGREEING TO THOSE CHANGES.

In case you have any questions or concerns after reading this Privacy Policy, please do not hesitate to contact us at support@antidotehealth.ai. We appreciate your feedback.

Privacy Policy Summary

For your convenience, we have summarized the key takeaways from our Privacy Policy, below. You may access our full Privacy Policy by clicking <a href='/legal/privacy-policy#full-privacy-policy'>here</>.

Responsible Entity

Antidote A.I. Inc. (“We”, “Us”, “the Company”) is the controller of your Personal Data and may process this data in accordance with this Privacy Policy. If we are processing Personal Data on behalf of a third party, the terms of this Privacy Policy do not apply—instead, the terms of that third party’s privacy policy will apply. You can contact Us with any questions about our Privacy Policy at support@antidotehealth.ai.

What information do We collect and why?

We collect “PERSONAL DATA”, which includes any information that can be used on its own or with other information in combination to identify or contact You. For a description of the types of Personal Data we collect, review this section in the full Privacy Policy.

In some cases, this Personal Data may be or may include healthcare information or “protected health information”.

We may use Personal Data to (1) provide You with the Services; (2) communicate with You about and manage Your User Account; (3) store data; (4) comply with the law; (5) respond to requests from public and government authorities; (6) to enforce our terms and conditions; (7) manage and improve Our operations and applications; (8) provide additional functionality; (9) protect Our rights, privacy, safety or property, and/or that of You or others; and (10) allow us to pursue available remedies or limit the damages that We may sustain. Additional uses are described in the full Privacy Policy.

We only use or disclose Your Personal Data when it is legally mandated or where it is necessary to fulfill the purposes described above (and in the full Privacy Policy ). Where required by law, We will ask for Your prior consent before doing so.

Failure to Provide Data. Providing Your Personal Data is not statutorily or contractually mandated. However, if You choose not to provide this information, We cannot create a User Account, and You will be unable to use our Services.

Will We share your Personal Data with anyone else?

Yes, with other professionals treating you.
Yes, with third parties that help us power our Services
Yes, with third parties and the government when legal or enforcement issues arise
Yes, with third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Company Name’s corporate entity, assets, or stock (including in connection with any bankruptcy or similar proceedings).

For more details regarding the above, review this section in the full Privacy Policy.

Where is your Personal Data stored, transmitted and/or maintained?

Personal Data We collect through the App will be stored on secure servers in the United States and Israel. Some Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers. These third parties are not permitted to transfer Your Personal Data outside of the United States.

The App is “native” to Your device, meaning information You enter into the App is also stored directly on the device You use to access and enter information into the App.

How long will We maintain Your Personal Data?

We store Your Personal Data for as long as You maintain a User Account and for the amount of time after the account is closed in order to fulfill our legal obligations. For more information on Personal Data retention, review the full Privacy Policy.

How do We protect Your Personal Data?

We use a combination of reasonable physical, technical, and administrative security controls to maintain the security and integrity of Your Personal Data, to protect against any anticipated threats or hazards to the security or integrity of such information, and to protect against unauthorized access to or use of such information in Our possession or control that could result in substantial harm or inconvenience to You. However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, We cannot ensure the security of information You transmit to Us. By using the. You are assuming this risk. For more information on the safeguards We have in place to protect Your Personal Data, review the full Privacy Policy.

Your Rights

You have certain rights relating to your Personal Data, subject to applicable data protection laws. These rights may include:

to access Your Personal Data held by Us
to erasure/deletion of Your Personal Data, to the extent permitted by applicable data protection laws
to receive communications related to the processing of Your Personal Data that are concise, transparent, intelligible and easily accessible;
to restrict the processing of Your Personal Data, to the extent permitted by law (while we verify or investigate your concerns with this information, for example);
to object to the further processing of Your Personal Data, including the right to object to marketing;
to request that Your Personal Data be transferred to a third party, if possible;
to receive Your Personal Data in a structured, commonly used and machine-readable format
to lodge a complaint with a supervisory authority
to rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete
to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); and
to the extent we base the collection, processing and sharing of Your Personal Data on Your consent, to withdraw Your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.

For more details on your rights and choices and how to exercise them, please review the full Privacy Policy.

How do you contact Us with questions or concerns?

If You have any questions about this Privacy Policy, please contact Us by email at support@antidotehealth.ai or please write to: 1460 Broadway, New York, New York, 10036. Please note that email communications are not always secure; so please do not include sensitive information in your emails to Us.

Privacy Policy

Version: 4

Last Updated: January, 2022

Please read the following carefully to understand our views and practices regarding your Personal Data.

SOME OF THE PERSONAL DATA WE COLLECT AND TRANSMIT MAY BE CONSIDERED “HEALTH DATA” (data related to a Your physical or mental health). THEREFORE, OUR PRIVACY PRACTICES ARE INTENDED TO COMPLY WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (“HIPAA“), WHERE APPLICABLE. FOR ADDITIONAL INFORMATION RELATED TO HOW WE USE AND DISCLOSE YOUR HEALTH DATA PLEASE CONTACT OUR PRIVACY OFFICER AT support@antidotehealth.ai.

BY SUBMITTING YOUR PERSONAL DATA THROUGH THE APP, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT SUBMIT ANY PERSONAL DATA TO US AND IMMEDIATELY CEASE USE OF THE SERVICES.

PLEASE NOTE THAT WE OCCASIONALLY UPDATE THIS PRIVACY POLICY AND THAT IT IS YOUR RESPONSIBILITY TO STAY UP TO DATE WITH ANY AMENDED VERSIONS. IF WE MODIFY THIS PRIVACY POLICY, WE WILL POST A LINK TO THE MODIFIED TERMS TO THE APP AND NOTIFY YOU VIA EMAIL. YOU CAN STORE THIS POLICY AND/OR ANY AMENDED VERSION(S) DIGITALLY, PRINT IT, OR SAVE IT IN ANY OTHER WAY. ANY CHANGES TO THIS PRIVACY POLICY WILL BE EFFECTIVE IMMEDIATELY UPON PROVIDING NOTICE, AND SHALL APPLY TO ALL PERSONAL DATA WE MAINTAIN, USE, AND DISCLOSE. IF YOU CONTINUE TO USE THE SERVICES FOLLOWING SUCH NOTICE, YOU ARE AGREEING TO THOSE CHANGES.

If You have any questions or concerns after reading this Privacy Policy, please do not hesitate to contact Us at support@antidotehealth.ai. We appreciate Your feedback.

If at any point You no longer agree to the use and disclosure of Personal Data, as described in this Privacy Policy, You can delete Your account by emailing Us at support@antidotehealth.ai. You may request removal of your personal Data from our Services by emailing Antidote at support@antidotehealth.ai.

Responsible Entity

Antidote A.I. Inc. (“We”, “Us”, “the Company”) is the controller of Your Personal Data and may process this data in accordance with this Privacy Policy. If We are processing Personal Data on behalf of a third party that is not an agent or affiliate of Company, the terms of this Privacy Policy do not apply—instead, the terms of that third party’s privacy policy will apply. You can contact Us with any questions about our Privacy Policy at support@antidotehealth.ai.

What information do We collect and why?

We collect “PERSONAL DATA”, which includes any information that can be used on its own or with other information in combination to identify or contact You.

In some cases, this Personal Data may be or may include healthcare information or “protected health information”.

How We Collect information?

When you register for, browse or use the Services, you provide Us with Personal Identifiable Information or Personal Data that can be used to identify you.

Information from Integrated Services like Google or Facebook – if you decide to register through or otherwise grant access to a third-party social networking or integrated service, such as Facebook or Google, We may also collect Personal Data and Information that is already associated with your Integrated Service account. You may also have the option of sharing additional information with Us through an Integrated Service. If you choose to provide such information, during registration or otherwise, you are giving Antidote permission to use, share and store it in a manner consistent with the Privacy Policy.

What Personal Data do we collect?

The types of Personal Data We collect are described below.

Demographic Data

We collect demographic information, such as Your name, birth year, gender, height, weight, phone number, and email address. Primarily, the collection of Your Personal Data assists us in creating Your User Account, which You can use to securely to receive the Services.

Payment Data

If You make payments via our App, We may require that You provide to Us Your financial and billing information, such as billing name and address, credit card number or bank account information.

Support Data

If You contact Us for support or to lodge a complaint, We may collect technical or other information from You through log files and other technologies, some of which may qualify as Personal Data. (e.g., IP address). Such information will be used for the purposes of troubleshooting, customer support, software updates, and improvement of the Services in accordance with this Privacy Policy. Calls You make to Us may be recorded or monitored for training, quality assurance, customer service, and reference purposes.

Device, Telephone, and ISP Data

We use common information-gathering tools, such as log files, cookies, web beacons, and similar technologies to automatically collect information, which may contain Personal Data, from Your computer or mobile device as you navigate our Services, or interact with emails We have sent You. The information We collect may include your Internet Protocol (IP) address (or proxy server), application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files You viewed, Your searches, Your operating system and system configuration information, and date/time stamps associated with Your usage. This information is used to analyze overall trends, to help Us provide and improve our Services and to guarantee their security and continued proper functioning.

Health and Device Data

In addition to demographic information, We will collect information regarding Your health conditions, age, gender, weight, height, medical history, symptoms, and communications between You and the Provider providing healthcare services to You via the App. We collect this information to provide You with the Services and to provide Your healthcare provider providing healthcare services through the with the information required to provide medical treatment.

How will We use Your Personal Data?

We process Your Personal Data based on legitimate business interests, the fulfillment of Our Services to You, compliance with Our legal obligations, and/or Your consent. We only use or disclose Your Personal Data when it is legally mandated or where it is necessary to fulfill those purposes described herein. Where required by law, we will ask for your prior consent before doing so.

Specifically, we process Your Personal Data for the following legitimate business purposes:

To provide You with our Service and fulfill our obligations to You under the Terms of Use
To communicate with You about and manage Your User Account
To properly store and track Your data within our system
To respond to lawful requests from public and government authorities, and to comply with applicable state/federal law, including cooperation with judicial proceedings or court orders.
To protect Our rights, privacy, safety or property, and/or that of You or others by providing proper notices, pursuing available legal remedies, and acting to limit Our damages
To handle technical support and other requests from You
To enforce and ensure your compliance with Our Terms of Use or the terms of any other applicable services agreement We have with You
To manage and improve Our operations and the App, including the development of additional functionality
To manage payment processing
To evaluate the quality of service You receive, identify usage trends, and thereby improve Your user experience
To keep Our App safe and secure for You and for Us
To send You information about changes to our terms, conditions, and policies
To allow Us to pursue available remedies or limit the damages that We may sustain
To enable you to connect with (or share Personal Data with) your Provider on the App .

We may also de-identify or anonymize your Personal Data, such that it cannot be used to identify You. Once the data is anonymized, we may use such de-identified data for any lawful purpose.

Where is your Personal Data processed?

Personal Data We through the App will be stored on secure servers in the United States and Israel. Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers. These third parties are not permitted to transfer your Personal Data outside of the United States or Israel.

The App is “native” to Your device, meaning information You enter into the App is also stored directly on the device You use to access and enter information into the App.

Will We share your Personal Data with anyone else?

Yes, Antidote may disclose your health information with other professionals that have or are treating you, such as medical groups, hospitals, health care providers (doctors, nurses, etc.) and others involved in providing you with medical care. As part of this, we may use or share information about you to coordinate services such as prescriptions, lab work or imaging. In some cases, we may disclose information through a health information exchange, which helps Antidote and other institutional treatment providers communicate and optimize your care.

In addition to disclosures for treatment and to a health information exchange facilitating treatment, we may disclose information about you to third parties who may be involved in your care, such as any family members you have designated or in emergency situations, social service agencies, and other community partners.

Antidote does not directly provide medical or clinical services and does not directly employ any Providers. However, We will share information You enter into the App, as well as any reports generated by the Services based on the information You enter, with Providers involved in your treatment.

If, at any point, You want to deny access to one or more third parties, including any Providers, You can do so by emailing support@antidotehealth.ai.

We will share information you enter into the App, as well as any reports generated by the Services based on the information you enter, with the Provider with whom you choose to allow Us to share such information. If, at any point, you want to deny access to one or more third parties, you can do so by emailing support@antidotehealth.ai.

Yes, with third parties, our Business Partners, that help us power our Services

These Business Partners are contractually bound to protect Your Personal Data and to use it only for the limited purpose(s) for which it is shared with Us. Business Partners’ use of Personal Data may include, but is not limited to, the provision of services such as data hosting, IT services, customer service, payment processing, session recording and remote access services, performance measurement services, pharmacies or other providers of medication or medical lab testing, data optimization and marketing services, content providers, and our legal and financial advisors. Such service providers may have access to Personal Data according to their particular roles and purposes, and may only use the information for such purposes.

Yes, with third parties and the government when legal or enforcement issues arise

We may share Your Personal Data, if reasonable and necessary, to (i) comply with legal processes or enforceable governmental requests, or as otherwise required by law; (ii) cooperate with third parties in investigating acts or omissions that violate this Privacy Policy or the Terms of Use; or (iii) bring legal action against someone who may be violating the Terms of Use or who may be causing intentional or unintentional injury or interference to the rights or property of Antidote or any third party, including other users of Our Services.

Yes, with third parties that provide advisory services

We may share your Personal Data with third parties that provide use services, including but not limited to, Our lawyers, auditors, accountants, or banks, when We have a legitimate business interest in doing so.

Yes, with third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Antidote’s corporate entity, assets, or stock (including in connection with any bankruptcy or similar proceedings)

If We share Your Personal Data with a third party other than as provided above, You will be notiﬁed at the time of data collection or transfer, and You will have the option of not permitting the transfer.

How long do We retain Personal Data?

We will retain Your Personal Data for as long as You maintain a User Account and for the amount of time required in order to fulfill our legal obligations. The exact period of retention will depend on the type of Personal Data, Our contractual obligations to You, and applicable law. We keep Your Personal Data for as long as necessary to fulfill the purpose for which it was collected, unless otherwise required or necessary pursuant to a legitimate business purpose outlined in this Privacy Policy. At the end of the applicable retention period, We will remove Your Personal Data from Our databases and will request that Our Business Partners remove Your Personal Data from their databases. If there is any data that We are unable, for technical reasons, to delete entirely from Our systems, We will put in place appropriate measures to prevent any further processing of such data. We retain anonymized data indeﬁnitely.

NOTE: Once we disclose your Personal Data to third parties, we may not be able to access that Personal Data any longer and cannot force the deletion or modiﬁcation of any such information by the parties to whom we have made those disclosures. Written requests for deletion of Personal Data other than as described should be directed to support@antidotehealth.ai.

What is Our Cookie Policy?

We, together with our marketing, analytics and technology partners, use certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts) on our App, certain partner sites and social networks. These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide You with a better experience. Such technologies enable us to maintain and keep track of Your preferences and authenticated sessions, to better secure our Services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our Services.

In order for some of these technologies to work properly, a small data file (“cookie”) must be downloaded and stored on your device. By default, We use several persistent cookies for purposes of session and user authentication, security, keeping the user’s preferences (such as regarding default settings), monitoring performance of our services, and generally providing and improving our services.

If You would prefer not to accept cookies, most browsers will allow You to adjust your settings to notify you when you receive them, automatically reject them or disable existing ones. Depending on Your mobile device and operating system, You may not be able to block and delete all cookies.

Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash Objects and HTML5 Local Storage or Session Storage. If you use Google Chrome, You can learn more about locally stored data in your browser, and how to control at: https://www.google.com/chrome/privacy/.

Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent You from accessing certain areas or features of our Services or may otherwise adversely affect Your user experience.

How can You Manage Your Cookies?

Most web browsers let you choose whether to accept cookies. Most also let you delete cookies already set. The choices available, and the mechanism used, will vary from browser to browser. Such browser settings are typically found in the “options”, “tools” or “preferences” menu. You may also consult the browser’s “help” menu. For example:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

There are online tools available for clearing all cookies left behind by the websites you have visited, such as www.allaboutcookies.org. Usually, deletion of cookies will anonymize the information associated with the pixel and a website will not receive any further associated information.

How do We protect Your Personal Data?

We are committed to protecting the security and conﬁdentiality of Your Personal Data. We use a combination of reasonable physical, technical, and administrative security controls to maintain the security and integrity of Your Personal Data, to protect against any anticipated threats or hazards to the security or integrity of such information, and to protect against unauthorized access to or use of such information in our possession or control that could result in substantial harm or inconvenience to You. However, internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, We cannot ensure the security of information You transmit to Us. By using the Services, You are assuming this risk.

Safeguards

We store Your Personal Data on secure servers, and protect this data using a combination of technical, administrative, and physical security safeguards, such as authentication, encryption, backups, and access controls. If We learn of a security concern, We may attempt to notify You and provide information on protective steps to mitigate any potential harm, if available, through the email address that You have provided to Us. Depending on where You live, You may have a legal right to receive such notices in writing.

You are solely responsible for protecting information entered or generated via the Antidote that is stored on Your device and/or removable device storage. We have no access to or control over Your device’s security settings, and it is up to You to implement any device-level security features and protections You feel are appropriate (e.g., password protection, encryption, remote wipe capability, etc.). We recommend that You take any and all appropriate steps to secure any device that You use to access Our Services.

NOTWITHSTANDING ANY OF THE STEPS TAKEN BY US, IT IS NOT POSSIBLE TO GUARANTEE THE SECURITY OR INTEGRITY OF DATA TRANSMITTED OVER THE INTERNET. THERE IS NO GUARANTEE THAT YOUR PERSONAL DATA WILL NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED DESPITE THE IMPLEMENTATION OF OUR PHYSICAL, TECHNICAL, OR ADMINISTRATIVE SAFEGUARDS. THEREFORE, WE DO NOT AND CANNOT ENSURE OR WARRANT THE SECURITY OR INTEGRITY OF ANY PERSONAL DATA YOU TRANSMIT TO US AND YOU TRANSMIT SUCH PERSONAL DATA AT YOUR OWN RISK.

In instances where you have authorized the Company to use and disclose your Personal Data for certain purposes, you may withdraw your consent in the future. You may withdraw your consent by sending your request in writing to: support@antidotehealth.ai or Address of DE registered agent. Please note that your withdrawal will not be effective until We receive your request, and will not apply to uses and disclosures that We have already made in reliance on your consent.

How can You Protect Your Personal Data?

In addition to securing Your device, as discussed above, We will NEVER send You an email requesting conﬁdential information such as account numbers, usernames, passwords, or social security numbers, and You should NEVER respond to any email requesting such information. If You receive such an email that looks like it is from Us, DO NOT RESPOND to the email and DO NOT click on any links and/or open any attachments in the email, and notify Antidote support at support@antidotehealth.ai.

You are responsible for taking reasonable precautions to protect Your user ID, password, and other User Account information from disclosure to third parties, and You are not permitted to circumvent the use of required encryption technologies. You should immediately notify Us at support@antidotehealth.ai . if You know of or suspect any unauthorized use or disclosure of Your user ID, password, and/or other User Account information, or any other security concern.

Your rights

You have certain rights relating to your Personal Data, subject to local data protection laws. These rights may include:

to access Your Personal Data held by Us
to erase/delete Your Personal Data, to the extent permitted by applicable data protection laws
to receive communications related to the processing of Your personal data that are concise, transparent, intelligible and easily accessible;
to restrict the processing of Your Personal Data to the extent permitted by law (while we verify or investigate Your concerns with this information, for example);
to object to the further processing of Your Personal Data, including the right to object to marketing;
to request that Your Personal Data be transferred to a third party, if possible;
to receive Your Personal Data in a structured, commonly used and machine-readable format
to lodge a complaint with a supervisory authority
to rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete
to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); and

Where the processing of Your Personal Data by Antidote is based on consent, You have the right to withdraw that consent without detriment at any time or to exercise any of the rights listed above by emailing Us at support@antidotehealth.ai.

If you are a California resident, the California Consumer Privacy Act (“CCPA”) may apply to you. To the extent it applies, please see the CCPA privacy rights (below).

If you are an EU data citizen, the GDPR may apply to you. To the extent it applies, please see the GDPR privacy rights (below).

How can You update, correct, or delete Personal Data?

You can change your email address and other contact information by updating such information in the Account section of the App. If you need to make changes or corrections to other information, you may update such information in the Account section of the App or email Us at support@antidotehealth.ai. Please note that in order to comply with certain requests to limit use of Your Personal Data, We may need to terminate Your account and Your ability to access and use the Services, and You agree that We will not be liable to You for such termination or for any refunds of prepaid fees paid by You. You can cancel your membership to the Services by emailing Us at support@antidotehealth.ai .

Although We will use reasonable efforts to do so, You understand that it may not be technologically possible to remove from Our systems every record of Your Personal Data. The need to back up Our systems to protect information from inadvertent loss means a copy of Your Personal Data may exist in a nonerasable form that will be diﬃcult or impossible for Us to locate or remove.

Can You “OPTOUT” of receiving communications from Us?

We pledge not to market third party services to You without Your consent. We only send emails to you that do not relate to the Services or your Account with your consent. You can choose to ﬁlter Account and Services emails using Your email client settings, but We do not provide an option for You to opt out of these emails. If you consent to Our sending you marketing or other commercial emails not related to your Account and Services, we will provide you with the option to opt out of such marketing emails within the applicable message.

Information submission by minors

The Children’s Online Privacy Protection Act (COPPA) protects the collection of identifiable information from children under the age of 13. If Your child is under the age of 13, You must give parental consent prior to allowing Your child to use the Website.

The App does NOT allow children or any user to make their information publicly available. Parents/legal guardians have the right to review or ask Us to delete their child’s personal information, as well as to refuse to permit Us to further collect or use Your child’s personal information. To do any of these, please contact Us at support@antidotehealth.ai with Your request.

If You are a resident of California under the age of 18 and have registered for an account with Us, You may ask Us to remove content or information that You have posted to Our App.

CALIFORNIA CONSUMER PRIVACY ACT PRIVACY RIGHTS

To the extent that the California Consumer Privacy Act applies to You, You have the following additional data privacy rights:

Privacy; Confidential Information

If You are an individual user and Your employer purchased the online service to which this Privacy Policy applies, all of the information described in this Privacy Policy is subject to Your employer’s policies regarding deletion, encryption, export, monitoring, passwords, and retention of data associated with the Services.

We may aggregate or deidentify any Personal Data that We collect in connection with our Services, such that the information is no longer personally identifiable or attributable to You. We may use such aggregated information for Our own legitimate business purposes without restriction.

Sale of Information

We have not sold Personal Data to third parties for a business or commercial purpose in the preceding 12 months, and we will not sell your Personal Data for any purpose.

Your Rights:

You have the right

1. to request that We disclose what information We collect, use, disclose, and sell.

2. to request that We delete any Personal Data We have collected about You.

To submit a request for (1) or (2) above, you may

email Us at support@antidotehealth.ai or contact us through the App.

For your protection, any request you send to Us to delete your Personal Data is subject to the following verification procedure: We will confirm that your name and address match the credit card information you provide, and we may ask for a copy of your picture identification.

We reserve the right to deny Your request if we cannot verify Your identity. If We deny Your request in whole or in part, We will notify You of the denial and provide the reasons for the denial.

We will not discriminate against you for exercising any of your above rights.

You may designate an authorized agent to make a request to exercise Your rights on Your behalf. Your authorized agent must be able to provide to Us proof of your authorization. For Your protection, We reserve the right to deny any request from an agent who does not submit proof that they have been authorized to act on Your behalf.

If you have a question or complaint regarding the Services provided to you by Antidote, please contact us at support@antidotehealth.ai to receive further information regarding the Services or to resolve the complaint. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by telephone at (800) 952-5210 or TDD (800) 326-2297, or in writing at Department of Consumer Affairs, Consumer Information Division, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834.

GENERAL DATA PROCESSING REGULATION RIGHTS

If you are an EU data citizen, the GDPR may apply to the Personal Data We collect from you. If so, You have the following rights:

to access Your Personal Data held by Us
to erase/delete Your Personal Data
to receive communications related to the processing of Your Personal Data that are concise, transparent, intelligible and easily accessible;
to restrict the processing of Your Personal Data to the extent permitted by law (while we verify or investigate Your concerns with this information, for example);
to object to the further processing of Your Personal Data, including the right to object to marketing;
to request that Your Personal Data be transferred to a third party, if possible;
to receive Your Personal Data in a structured, commonly used and machine-readable format
to lodge a complaint with a supervisory authority
to correct inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete
to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); and

Contact Us

If You have any questions about this Privacy Policy, please contact Us by email at support@antidotehealth.ai or please write to: support@antidotehealth.ai or 1460 Broadway, New York, New York 10036. Please note that email communications are not always secure; so please do not include sensitive information in Your emails to Us.

Data Security Officer

Carine-Belle Feder at support@antidotehealth.ai‍

‍

Privacy Policy

Privacy Policy Summary

Privacy Policy

For Hypertension Treatment:

For Mental Health Treatment: