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Contact the Antidote Team

We’re here to help answer your questions. Contact one of our support teams today.
View our Frequently Asked Questions for quick answers.

  • Member Services

    For questions about your plan benefits, finding providers, scheduling a telehealth visit, claims, or payment. You can also view our FAQs or use the chat feature in the bottom right of your screen.

  • Enroll or learn about Antidote Health plans

    For questions about getting a quote or to enroll in an Antidote Health plan.

  • Broker Support

    For questions about appointment, commissions, book of business reports, or Broker Portal access.

  • Provider Support

    For healthcare professionals checking credentialing status, submitting forms on behalf of members, payments, or other items.

  • Media or Marketing Inquiries

    For questions related to recent press releases or partnership opportunities.

Important Update: We're Experiencing High Call Volumes

Our phone lines are currently much busier than usual. As a result, wait times are longer than we would like. We know your time is valuable, and we appreciate your patience as our team works hard to assist every member.

If your request isn't urgent, you might be able to find a quicker solution without waiting on hold:

  • ‍Check our FAQs: Many common questions about accounts, billing, and services are answered right here on our website. View Frequently Asked Questions‍
  • Send us an email: For non-urgent matters, email us. We review every message carefully and will get back to you as soon as possible. Email support@antidotehealth.com

We are committed to helping you and apologize for any inconvenience this delay may cause. Thank you.

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