Contact the Antidote Team

We’re here to help answer your questions. Contact one of our support teams today.
View our Frequently Asked Questions for quick answers.

Member Services

For questions about your insurance plan benefits, finding providers, scheduling a telehealth visit, claims, or payment. You can also view our FAQs.

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Daily, 8am – 8pm ET

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Enroll or Learn About Antidote Insurance Plans

For questions about getting a quote or to enroll in an Antidote Health plan.

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Monday–Friday, 8am–6pm ET

One-Time or Monthly Telehealth Services

For questions related to creating your telehealth services account, seeing a virtual provider or technical difficulties. You can also view our telehealth FAQs.

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Daily, 8am–midnight ET

Broker Support

For questions about appointment, commissions, book of business reports, or Broker Portal access. You can also view our FAQs for brokers.

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Daily, 8am – midnight ET

Provider Support

For healthcare professionals checking credentialing status, submitting forms on behalf of members, payments, or other items.

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Monday–Friday, 8am–5pm ET

Media or Marketing Inquiries

For questions related to recent press releases or partnership opportunities.