Preguntas frecuentes para proveedores

Aquí encontrará respuestas rápidas a las preguntas más frecuentes que hacen los proveedores que trabajan con nosotros o que están interesados en unirse a nuestra red.

Póngase en contacto con nosotros

Antidote Health members can find their digital member ID in their Antidote Health app. Antidote Provider Services can also assist with verifying member information and eligibility.

Referral requirements depend on the member’s plan.

Send updated documentation to credentialing@antidotehealth.com as soon as it becomes available. Updated credentials must be on file to maintain active network status.

Yes. Providers undergo recredentialing every three years to maintain compliance and ensure accurate licensing and quality information. For more information about recredentialing, please refer to the Antidote Provider Manual, or email credentialing@antidotehealth.com.

Antidote Health performs ongoing monitoring for Exclusions (Medicare & Medicaid), Sanctions and Disciplinary Actions, and License Expirations. If a required credential lapses or an exclusion, sanction, or other disciplinary action is identified, you may be temporarily marked inactive until updated documentation is received, verified and reviewed.

Yes. Antidote Health contracts with individual providers, medical groups, partner clinics, and facility based providers.

You can email Provider Services at providers@antidotehealth.com with updates such as address changes, hours, NPI updates, or panel status changes.