Quality Health Care 24/7
Receive quality care from experts in the medical field 24/7, all at an affordable price. At your fingertips, access experts that graduated from the top medical schools around the country and are specialists in their fields. Be confident in your decision to move forward with excellent treatment without worrying about cost.
How It Works
Getting started on your health care journey
Why Choose an Online Clinician?
See a clinician anytime day or night via video call without leaving your home or office. Connect to a clinician within minutes for diagnosis, treatment, prescriptions, advice, referrals, or work notes.
Avoid waiting in urgent care lines and get access to quality healthcare from the comfort of your home. Access a clinician 24/7 for you and your entire family. Signing up is easy and quick.
Choose from either a one-time visit or a subscription. You may also choose care for yourself or your family.
Patients Love Using Antidote Health
“Very helpful physician. She listened to what I had to say. Gave good advice. A much more relaxed way to speak with a doctor.”
“Great service doctor was compassionate, empathetic asked plenty of questions and was very helpful.”
“Excellent service with quick results, couldn't be happier”
Frequently Asked Questions
Antidote Health is a telehealth provider dedicated to providing high quality healthcare at affordable prices to everyone – regardless of insurance. Patients can use our services as long as they have an internet connection and are in one of the many states we currently serve.
Medicare and Medicaid recipients are currently not eligible to use Antidote Health because of regulations related to those programs.
Antidote Health currently serves patients in the following states:
- District of Columbia
- New Jersey
- New York
- North Carolina
If your state isn’t listed, check back with us as we’re continually growing and expanding services
Because our mission is to provide everyone with affordable healthcare, Antidote Health does not participate with any insurance companies. This allows us to keep our costs low and pass those savings on to our patients.
Anyone can use Antidote Health, whether they have insurance or not. The only exception is Medicare and Medicaid recipients because of regulations related to those programs.
Because Antidote Health does not participate with any insurance companies, it is unlikely that your insurance would reimburse you for a visit. The good news is that Antidote Health prices are affordable enough to leave your insurance out of it. We may even cost less than your office visit copay. Plus, you save the time and transportation costs of getting to the doctor’s office.
No. Antidote Health does not provide emergency care. If you think you may be experiencing a medical emergency, call 911 or seek immediate emergency attention.
Urgent care conditions are not emergencies but do require attention within 24 hours. Some urgent care situations can be treated using Antidote Health while others cannot. For instance, telehealth is not a great option if you have a deep cut requiring stitches, but it’s perfect for a variety of other issues that you might otherwise go to an urgent care center to treat, including:
Antidote Health pricing depends on a few factors:
- Do you need disease-management, primary care or mental health?
- Do you want services for one individual or a family plan?
- Are you buying a one-time visit or subscribing to monthly services?
If you are subscribing, there are multiple package options available, which also impact price. Here are some examples of how these decisions impact fees:
For more information, view our pricing and packages.
You can cancel your Antidote Health subscription at any time by emailing firstname.lastname@example.org. The cancellation will take effect immediately and your next month’s subscription fee will not be charged. If you have not used any services in the current month, you may be eligible for a refund of the current month’s fee.
Pediatric virtual care visits are possible with Antidote Health. The parent simply needs to download the app and log in with the child’s details to start their visit. Additional consents may also be required.
Before your online doctor visit, you will be prompted to create a secure Antidote Health account. This is how we ensure that the information your clinician will need to provide care is gathered and stored securely between visits.
Registration is simple, takes just a few moments and can be completed via either the online site or your downloaded app. Once your account is created, you can sign in to Antidote Health on the app or the web using the same username and password.
Your one-time or individual subscription account is designed for YOU. It can only be used to provide you care. However, you can choose to subscribe to a Family Plan. This will allow your spouse, children, and entire household to access Antidote Health services, provided they meet the criteria for care (are physically in a state we serve and are not eligible for Medicare or Medicaid).
There is no limit to the number of members on your family plan, but there is a limit to the number of visits during the subscription term (e.g., 20 visits per year). You can always purchase additional visits at a discounted rate if you need them.
Also, when you sign up for a family plan, you will find available slots for 4 family members. This is the default setting, which can be changed by contacting our support team. Learn more about our Family Plan Benefits and Pricing.
Antidote takes the privacy and security of our patients seriously. We safeguard patient data using next generation cybersecurity technology and have implemented safeguards to protect the confidentiality, integrity, and availability of our patients' data. The Antidote Health team has earned the ISO 27001 certification for information security and 27799 certification for health information security management. If you have specific questions about your data security, contact our support team.
Yes! Not only can you use the virtual-health platform, it was literally designed for you! Antidote Health’s mission is to provide quality, affordable healthcare to all Americans. Period. We believe every human deserves access to affordable quality healthcare regardless of their race, location, or circumstance – including whether or not they have insurance. That’s why our plans and prices are so affordable. The only thing preventing you from trying Antidote Health is if you are not in a state we currently serve or you qualify for Medicare/Medicaid. Regulations for those programs prevent us from being able to serve Medicare or Medicaid patients.
No! Antidote Health is NOT an insurance product, health insurance plan or health insurer. Subscribing to our packages simply discounts our services for repeat users or adds additional benefits. If you are seeking health insurance, you must purchase it separately from a licensed insurance company.
Most visits only take a few minutes. But it all depends on you, your clinician and your medical complaint. Your care provider will take the time needed to fully understand and address your concerns – without wasting your time or keeping you waiting.
At their discretion, Antidote Health providers can provide official sick notes for work or school. The cause of the absence must be a current or ongoing medical condition causing symptoms, and all notes are for a maximum of five days of absence, so it is important to schedule your telehealth visit while you are experiencing the illness. For more details see our full Medical Note Policy.
Your Antidote Health clinician can prescribe any routine, non-controlled medications. These include, but are not limited to, antibiotics, birth control pills and hypertension medications. However, as a telemedicine company we can NOT prescribe or refill-controlled substances, including most muscle relaxants, pain narcotics, ADD/ADHD medication, and insomnia medications, such as:
For the full list, visit: https://www.deadiversion.usdoj.gov
Antidote providers cannot prescribe controlled substances. See Our Prescription Policy
The Antidote Spend Card is provided as part of any Antidote Health Plus subscription. It can assist you with out-of-pocket expenses related to your Antidote Health care, such as medication expenses.
Depending on your subscription plan, you can charge up to $30 a month or $360 a year on the card, which is accepted at all major pharmacies.
Get more information about the Antidote Spend Card here.