Frequently Asked Questions
Find answers to the most common questions brokers have about working with Antidote Health, from getting appointed and accessing the Broker Portal to commissions.
Getting Appointed
Brokers can request appointment through their agency or by submitting a completed appointment form via our website. Once submitted, our team will send you further information.
Most appointments are processed within 3–5 business days, assuming all documents are complete and up to date. You will receive an email from the Miramar:Agent system when you are "Ready to Sell", which will indicate which products you are appointed to sell. Please note that some states may take longer than others.
You’ll need:
- A valid state health insurance license
- W‑9 (if you're getting appointed as an independent agent)
- Proof of E&O coverage
- Completed broker agreement
- Any state‑specific appointment forms required
- FFM certification (if you're getting appointed for on-exchange products)
Yes. You will receive email communication from us letting you know that it's time to log in to the Miramar:Agent system to complete recertification for the next Plan Year. Please note that we may invite you to begin the process before the FFM Certification is available and you will be "pending" until the FFM Certification is complete.
Broker Portal Access
After appointment, you’ll receive a welcome email with login credentials and setup instructions. You can access the portal at: https://broker.antidotehealth.com/
Check your spam folder first. If you still don’t see it, contact Broker Support and we’ll resend the activation link.
The portal provides tools for:
- connection to HealthSherpa to quote and enroll members on or off-exchange
- Accessing marketing materials
- Managing your book of business
- Submitting binder payments on behalf of clients
Commissions & Payments
Common reasons include: -Premium not paid by the member
- Policy not yet active
- Incorrect agent of record (AOR)
- Not appointed/reappointed to sell
- Missing documentation at time of appointment Broker Support can help you resolve specific issues.
Commission rates vary by product, state and whether it's a new or renewing member. A full commission schedule is available in the Broker Portal or can be requested from Broker Support.
